Privacy Policy

 

Your privacy matters to us. This policy outlines how our app handles your information, especially around tour bookings and third-party services.

1. Information We Collect
We do not collect personal information unless you provide it directly. I

nformation collected may include:

  • Your name and email (if submitted)
  • Basic app usage data
  • Booking info (handled via third-party platforms)

2. Tour Bookings & Third Parties
When you make a booking through our app, you're redirected to trusted third-party tour providers.

These platforms handle:

  • Your payment
  • Your personal and booking details

We do not store or process your payment information.

Please refer to the privacy policies of those platforms for how they manage your data.

3. How We Use Your Information
Any information you share directly with us may be used to:

  • Help with customer service
  • Improve the app
  • Send you optional updates (only if you’ve agreed)

4. Data Sharing
We do not sell or share your personal information. We may use analytics tools to track general usage trends, but this data is anonymised.

5. Security
We take reasonable steps to keep your data secure. However, we rely on third parties for transactions, so please ensure you trust the platform you're booking through.

6. Your Choices
You can:

Contact us to delete any personal info you’ve shared with us

Unsubscribe from communications at any time

7. Changes
We may update this privacy policy from time to time. We’ll notify you of major changes in the app.

8. Contact
Got questions? Reach out at [email protected]

Local Information Assistant
Hi I’m Jess, your local Port Douglas App assistant. I can help you find a tour, create an itinerary to budget or answer any questions you have about our amazing area.