Page 18 - Port Douglas Magazine 43
P. 18

COnnECTEd In COmmunITy

                                                                    For Tracey, staying connected to her customers is just as important
                                                                    as sourcing the perfect stone. “Still to this day, people come into the
                                                                    shop year after year saying, ‘This is my favourite shop in Port Douglas.
                                                                    It’s the first place I come to when I get here.’ ” With staff members who
                                                                    have been with Tracey for more than 20 years, it’s no surprise that the
                                                                    Wicked Willie’s team know many customers by name and, just like a
                                                                    good barista remembers your coffee order, these ladies will remember
                                                                    your preferred style of jewellery and make suggestions accordingly.
                                                                    “Each staff member basically has their own fan club,” she laughs. 
                                                                    As technology advances, so too does Tracey’s approach. Her brick-
                                                                    and-mortar store has evolved to include an online shop and she is now
                                                                    able to make purchases easily online but reiterates the importance
                                                                    of remaining hands-on. She still travels to Bangkok and Hong Kong
                                                                    each year to attend trade shows and handpick new stock. “It’s about
                                                                    finding that special piece you won’t see anywhere else,” she says. 
                                                                    As she reflects on her 25 years, Tracey acknowledges that she never
                                                                    anticipated a career in jewellery. Her passion for turquoise and silver,
                                                                    combined with her love for travel, brought her close to gemstones and
                                                                    she would often have bespoke pieces created from wherever she was
                                                                    in the world. However she insists it was fate that led her to the life she
                                                                    lives now. “Willie and I both loved adventure,” she recalls. “We didn’t
                                                                    have a set path we felt we were destined to follow, we just wanted to
                                                                    see the world and ultimately it led us here,” she said.
                   “ThE TimiNg WAs pERFEcT,” TRAcEY                 Today, Wicked Willies Jewellery is a testament to that shared journey.
                                                                    Tracey has retained a deep passion for her shop and the community
                                                                    it’s created, with her instinct for what her customers will love honed
                     REmEmbERs. “pORT dOUgLAs WAs                   by years of experience. 
              bOOmiNg, ANd ThE TOWN WELcOmEd Us                     As for the name? When asked where ‘Wicked Willie’s’ originated
                                                                    from, Tracey laughs saying “it just seemed like a good idea at the
                                                                    time! “I’ve always thought it was a daft name for a jewellery store but
                                        WiTh OpEN ARms.”            it certainly sticks in people’s memories so I guess it was a good choice
                                                                    by us after all.”
                                                                                                 wickedwillies.com.au



























                                                                                   Wicked Willie’s
                                                                               JEWELLERY



                                                                              Celebrating 25 years in
                                                                                   Port Douglas

                                                                             Shop 4, 2 Macrossan St, Port Douglas
                                                                                    (opposite Courthouse Hotel)
                                                                           07 4099 5778 | [email protected]
                                                                                      Open 7 Days
                                                                                 wickedwillies.com.au
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