COVID Safe Travel Information

Travelling to Port Douglas and Cairns in Queensland

Most people can travel freely to Queensland unless they have been in a COVID-19 hotspot or in any part of New South Wales.

Road border checkpoints are in place, and border passes are required for anyone entering Queensland from New South Wales. There are restrictions and requirement for anyone who has been in a hotspot, New South Wales or overseas (excluding New Zealand) that wants to travel to Queensland.

The wearing of face masks is now mandatory throughout Queensland Airports (indoor and outdoor)

Find out more

To keep it simple:

Leave space, stay safe
Please wear a face mask
Good hygiene is in your hands
Go contactless where possible (book online, check-in online and self-service)
If you’re unwell, please don’t come to the airport, stay home!
Keep up to date with the latest travel advice via our Cairns Airport COVID Page.

Queensland Mandatory Face Mask Direction 

From 12.01am 12 January 2021, the new Mandatory Face Masks Direction came into effect.

This new Direction introduces the following requirements:

  • Face masks are to be worn at all times throughout Queensland airports, both indoors and outdoors.
  • Face masks are to be worn on domestic commercial flights in Queensland, including when the aircraft is landing at or taking off from a Queensland airport.
  • Face masks are to be worn while an aircraft is in Queensland airspace.
  • Transport drivers driving passengers to and from quarantine hotels to wear a mask while transporting passengers.
  • People who have been directed to quarantine are to wear a face mask from the time they leave the airport until they arrive at their allocated room at a quarantine hotel.
  • Face masks will not be mandatory for children under the age of 12, for persons with a particular medical condition or disability, or if it is not safe to do so.

 More information about Queensland’s Public Health Directions can be found on the Queensland Health website.

Queensland Border Declaration Pass

Border Restrictions Direction 18 commenced on 1am 1 December 2020, which requires a person entering Queensland who in the last 14 days has either been in a COVID-19 hotspot or been overseas to apply for and receive a Queensland Border Declaration Pass.

To complete a Queensland Border Declaration Pass, click here.

For more information on Queensland Border Restrictions, please click here

Before you fly

The health and safety of our airport community, employees and travellers is paramount. If you’re feeling unwell, please stay home.

If you do need to make changes to your travel plans, we recommend you contact your airline. The airlines have implemented a range of key measures within Australian Domestic Airports to limit the contact you may have with others as you check-in and proceed to your departure gate. See below:

Qantas Fly Well Program

Jetstar Fly Well Program

Virgin COVID-19 Health & Wellbeing measures

We also encourage all customers and employees to download the COVIDSafe app. For more information, click here

How to stop yourself catching and spreading germs while travelling

While it is great that Queenslanders are now about to get out and about, we cannot become complacent. Remember to use common sense and good judgement while travelling to keep you, your family and the community safe.

If the space you are in is or becomes overcrowded and you can’t maintain social distancing, move elsewhere or choose to return in an off-peak time. Remember also to make hygiene your number one priority when travelling. This is recommended regardless of whether you are staying in a hotel, in a camping ground, or with friends or family.

We know that COVID-19 spreads when an infected person sneezes or coughs contaminated droplets into the air or onto surfaces that others touch. Developing the habit of not rubbing or touching your face, eyes, nose, or mouth with unsanitised hands or fingers will go a long way towards avoiding infection, both from COVID-19 and other germs.

Follow these pointers to keep safe and well while travelling:

  • If you feel sick, stay at home. As disappointing as it may be to cancel your plans, or to not visit your friend, if you or they don’t feel well, stay home to prevent spreading germs. This not only protects yourself from other germs, but it also protects those who you may be visiting and others out in the community.
  • If you have COVID-19 symptoms, no matter how mild, get tested. If you’ve travelled and you develop symptoms while you are away, you can find the closest testing facility on the Queensland Government website.
  • If you can, get the flu shot before you travel. Though this does not protect you from COVID-19, it is the most effective way to prevent influenza, which presents similar symptoms as COVID-19.
  • When in public places maintain physical distance from others whenever possible, by keeping two big steps away from others and avoiding hugs, kisses and handshakes. Use common sense and move to a different space if where you are is overcrowded.
  • Practise good hand hygiene by washing your hands regularly with soap and water and use an alcohol-based sanitiser. Pack tissues, hand sanitiser and disinfecting wipes with you to use while out and about, so that you can always wash your hands or wipe over shared surfaces before you use them.
  • Cover your nose and mouth with a tissue or bent elbow when coughing or sneezing. Pack tissues to take with you wherever you go.

Looking after your general health when travelling

No matter whether you’re planning a staycation or venturing out a little further within our state, staying healthy is vitally important, especially during this time.

Remember to always:

  • Slip, slop, slap, seek and slide - sun safety is still important during winter 
  • Eat a well-balanced and varied diet by following good nutrition principles
  • Get creative about the way you stay hydrated
  • Plan stretch stops when on a road trip and get some extra steps into your day by making the most of exploring the local areas you visit
  • Remember to pack your prescription medicine and make sure you have enough to see you through your trip
  • Pack extra soap, wipes and alcohol-based hand sanitiser.